Privacy policy

1. Data protection at a glance

General notes

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the „Notice regarding the controller“ section of this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This can, for example, include data that you enter into a contact form.

Other data is collected automatically or with your consent when visiting the website by our IT systems. These include primarily technical data (such as Internet browser, operating system or time of page visit). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders or other order enquiries.

What rights do you have regarding your data?

You have the right to obtain information at no cost about the origin, recipients and purpose of your stored personal data at any time. You also have the right to request the rectification or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data in certain circumstances. In addition, you have the right to lodge a complaint with the competent supervisory authority.

For this and any other questions regarding data protection, you can contact us at any time.

2. Analytics tools and advertising

When you visit this website, your browsing behavior can be statistically evaluated. This is mainly done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“).
The integration is carried out via the WordPress plugin „[Site Kit by Google/Monsterinsights insert].“ This includes, for example, the number of visits to our online offering, the pages visited and the length of stay of visitors. Google Analytics uses cookies and other browser technologies to evaluate user behavior and to recognize users. This information is used, among other things, to compile reports on the activity of the website.

Google Analytics allows us to analyze and statistically evaluate the behavior of website visitors. Among other things, the following data is processed:

pages viewed
Length of stay
clickpaths
technical information about the terminal device used (e.g. browser, operating system, screen resolution)
approximate location data (region/country)
Referrer URL

Google Analytics uses cookies and similar technologies to recognise users.

Legal basis

The processing takes place exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG.

The consent can be revoked at any time with effect for the future (e.g., via the consent tool used on this website).

IP anonymisation

In Google Analytics 4, IP anonymization is activated by default.

Your IP address is shortened within the European Union or the European Economic Area before being processed further.

Transfer of data to third countries

The transmission of personal data to the USA cannot be ruled out.

Google is certified under the EU-US Data Privacy Framework (DPF). Data transfers therefore take place on the basis of the European Commission adequacy decision pursuant to Article 45 GDPR.

In addition, standard contractual clauses were concluded with Google in accordance with Art. 46 GDPR.

Further information about data protection at Google can be found at: https://policies.google.com/privacy

Retention period

The data sent by us and linked to cookies will be deleted after 14 months automatically deleted (setting in our Google Analytics account).

Google Tag Manager

Nature and scope of processing

We use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags via an interface and allows us to control the precise integration of services on our website.

This allows us to flexibly integrate additional services to evaluate the user's access to our website.

Purpose and legal basis

The use of Google Tag Manager is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists (e.g. in the USA), we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 ff. of the GDPR. These are – unless otherwise specified – standard contractual clauses of the European Commission pursuant to Implementing Decision (EU) 2021/914 of 4 June 2021. A copy of these standard contractual clauses can be found here. https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE. to see.

In addition, before such a transfer to a third country, we obtain your consent pursuant to Art. 49, Para. 1, Sentence 1, letter a of the GDPR, which you grant via the consent manager (or other forms, registrations, etc.). We point out that when transferring data to a third country, there may be unknown risks (e.g., the data processing by security authorities of the third country, the exact scope of which and the consequences thereof for you we do not know and over which we have no influence and of which you may not be aware).

Retention period

The exact storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

3. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster/s. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact data, names, website visits, and other data generated through a website.

The external hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online offering in a secure, fast and efficient manner through a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been requested, the processing will take place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) in accordance with TDDDG. The consent can be revoked at any time.

Our host will only process your data to the extent necessary to fulfill its performance obligations and to comply with our instructions regarding this data.

We use the following host(s):

Cloud56
IT56 GmbH
Bendorfer Straße 28
56191 Weitersburg

Data processing on behalf of a controller

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a data protection-mandated contract which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

4. General notes and mandatory information

Privacy policy

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and for what purposes we use it. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g. when communicating via email) can involve security vulnerabilities. It is not possible to completely protect data from access by third parties.

Note on the responsible party

The responsible body for data processing on this website is:

Hotel 41 GmbH
Emil-Schüller-Str. 41 – 43
56068 Koblenz
Germany

Telephone: 0261 30140
Email: info@hohenstaufen.de

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Retention period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.

General information on the legal basis for data processing on this website

Provided you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, provided special categories of data are processed pursuant to Art. 9(1) GDPR. In the event of explicit consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your terminal equipment (e.g. via device fingerprinting), the data processing is additionally carried out on the basis of § 25(1) TDDDG. Consent may be revoked at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data on the basis of Art. 6(1)(c) GDPR if it is necessary for compliance with a legal obligation. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases applicable in each individual case are informed about in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we collaborate with various external organisations. In some cases, this requires the transfer of personal data to these external organisations. We only disclose personal data to external organisations where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. the transfer of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Article 6(1)(f) of the GDPR, or if another legal basis permits the transfer of data. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of any data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)(E) OR F OF THE GDPR, YOU HAVE AT ANY TIME THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE EACH AND EVERY LEGAL BASIS ON WHICH A PROCESSING IS BASED, YOU WILL FIND IN THIS DATA PROTECTION NOTICE. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, EXCEPT IF WE CAN PROVE OBJECTIONABLE REASONS FOR THE PROCESSING outweigh your interests, rights and freedoms or the processing serves the purpose of establishing, exercising or defending legal claims (OBJECTION BASED ON ARTICLE 21(1) OF THE GDPR).

IF YOUR PERSONAL DATA ARE BEING PROCESSED TO CONDUCT DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, IN WHICH CASE IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF SUCH DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) OF THE GDPR).

Right to lodge a complaint with the relevant supervisory authority

In the event of infringements of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place where it is technically feasible.

Access, rectification and erasure

You have the right at any time, in accordance with the applicable statutory provisions, to free-of-charge information about your stored personal data, their origin and recipients, and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data. You can contact us at any time for this purpose as well as for further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
If we no longer require your personal data, but you need it for the exercise, defence or establishment of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing exercise must be carried out between your interests and ours. As long as it has not yet been determined whose interests override the other, you have the right to request the restriction of the processing of your personal data.

Where you have restricted the processing of your personal data, such data may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this page uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address bar changes from „http://“ http://„ to “https://“ https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to promotional emails

The use of contact data published in the context of imprint obligations for sending unsolicited advertising and information material is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, such as spam emails.

5. Data collection on this website

Biscuits

Our websites use so-called „cookies“. Cookies are small data packages that do not cause any damage to your device. They are either temporarily stored on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are deleted automatically after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion is performed by your web browser.

Cookies can be generated by us (first-party cookies) or by third parties (so-called third-party cookies). Third-party cookies enable the integration of certain services from third parties within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for the implementation of the electronic communication process, for the provision of certain functions that you wish to use (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web traffic) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, the processing will take place solely on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); the consent can be revoked at any time.

You can set your browser to be informed about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to automatically delete the cookies when you close the browser. When cookies are deactivated, the functionality of this website may be limited.

If further cookies and services are used on this website, you can find out more about this in this privacy policy.

Server log files

The website provider automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
operating system used
Referrer URL
Hostname of the accessing computer
Server request time
IP address

No merging of this data with other data sources will be carried out.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, server log files must be collected.

Contact form

If you submit inquiries to us via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not disclose this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the requests submitted to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided that it has been requested; the consent is revocable at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been completed). Compulsory legal provisions – in particular retention periods – remain unaffected.

Enquiry by email, telephone or fax

If you contact us by email, phone or fax, your request, including all personal data derived from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not disclose this data without your consent.

The data you send to us via contact requests remains with us until you request us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Compulsory statutory provisions – in particular statutory retention periods – remain unaffected.

6. Newsletter

Newsletter data

If you wish to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. Other data is not collected or is collected only on a voluntary basis. We use this data exclusively for sending the requested information and do not disclose it to third parties.

The processing of the data entered into the newsletter registration form takes place solely on the basis of your consent (Article 6(1)(a) GDPR). You can revoke the consent given to store the data, the email address, and to use it to send the newsletter at any time, for example via the „unsubscribe“ link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter, or after the newsletter has been deleted for any other reason. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion in accordance with Article 6(1)(f) of the GDPR as part of our legitimate interest.

Data that was stored with us for other purposes remains unaffected by this.

After you are removed from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider, if necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and not combined with other data. This serves both your and our interests in complying with legal requirements regarding the sending of newsletters (legitimate interest within the meaning of Article 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You can object to the storage provided your interests override our legitimate interest.

Brevo (formerly Sendinblue)

We use Brevo, a service of Brevo SAS, 106 Boulevard Haussmann, 75008 Paris, France.

Brevo is used for the sending of emails, communication with customers, and the management of contact information. If you contact us via a form, subscribe to a newsletter, or receive emails from us as part of a booking or a voucher purchase, the personal data required for this purpose may be processed by Brevo.

The processing takes place on the basis of Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (contract performance) or Art. 6(1)(f) GDPR (legitimate interest), depending on the nature of the respective processing.

We have entered into an agreement with Brevo regarding the processing of orders (AVV).

7. Processing customer and contract data

We collect, process and use personal data insofar as this is necessary for the establishment, execution or termination of a contractual relationship. This includes in particular name, address, e-mail address, telephone number, as well as booking and contract data.

The processing takes place on the basis of Art. 6(1)(b) GDPR and only to the extent necessary for the execution of the contract or pre-contractual measures.

Data transmission upon conclusion of a contract for services and digital content

On our website, contracts for hotel services and the purchase of digital vouchers can be concluded. To process the contract, we only transmit personal data to third parties to the extent necessary for the execution of the contract.

The processing takes place on the basis of Art. 6(1)(b) GDPR.

8. Plugins and tools

Google Fonts (local hosting)

This page uses so-called Google Fonts to display fonts uniformly. These fonts are provided by Google. The Google Fonts are installed locally. A connection to Google servers is not made in this process.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This page uses the Google Maps mapping service. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can embed map material on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission. When Google Maps is activated, Google can use Google Fonts for uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into its browser cache to display text and fonts correctly.

The use of Google Maps is carried out in the interest of an appealing presentation of our online offerings and of easy finding of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If appropriate consent has been requested, the processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of TDDDG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information about how user data is handled, please see Google's privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards when processing data in the USA. Any company certified under the DPF is obliged to comply with these data protection standards. Further information can be obtained from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Google reCAPTCHA

We use „Google reCAPTCHA“ (hereinafter „reCAPTCHA“) on this website. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether data entry on this website (e.g., in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. To analyze the data, reCAPTCHA evaluates various information (e.g., IP address, duration of the website visit, or mouse movements made by the user). The data collected during the analysis is sent to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

In this context, Google acts as a mere data processor in accordance with Article 28 of the GDPR and will not use the data collected in this way for its own purposes. The use of the tool is based on a data processing agreement (DPA) with Google.

The storage and analysis of the data is carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and spam. If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

hCaptcha

We use hCaptcha (hereinafter „hCaptcha“) on this website. The provider is Intuition Machines, Inc., 2211 Selig Drive, Los Angeles, CA 90026, USA (hereinafter „IMI“).

hCaptcha is used to verify whether the data entry on this website (e.g. in a contact form) is performed by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website visitor based on various characteristics.

This analysis begins automatically as soon as a website visitor enters a website with hCaptcha enabled. To perform the analysis, hCaptcha evaluates various information (e.g., IP address, length of time the website visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to IMI. If hCaptcha is used in „invisible mode,“ the analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data processing is based on standard contractual clauses that are included in the data processing addendum to the IMI General Terms and Conditions or the data processing agreements.

For more information about hCaptcha, please refer to the privacy policy and terms of use at the following links: https://www.hcaptcha.com/privacy and https://hcaptcha.com/terms.

Use of an AI-powered chatbot

On our website, we use an AI-powered chatbot to automatically provide visitors with information about our hotel, our services and offerings, and to answer general inquiries.

The chatbot is operated exclusively on the server infrastructure of STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany, and integrated into our website via a code snippet. No personal data is transmitted to STRATO when the code snippet is loaded. There is no connection to external AI services such as OpenAI or comparable providers.

The chatbot relies on previously stored information and content from our website to answer inquiries.

When the chatbot is actively used, the entered messages are processed. If users provide personal data such as names, contact details, or other personal information in the process, this will be used solely to process the respective request.

Communication is provided in an internal dashboard that only authorized persons within the hotel and, if applicable, service providers authorized for technical support have access to. Chat content is not shared with external AI providers.

The chat logs are stored for a period of Saved for 30 days and then deleted, Unless statutory retention obligations or other legal reasons require a longer storage period.

The processing takes place on the basis of Art. 6(1)(f) GDPR (legitimate interest in efficient and user-friendly communication), or Art. 6(1)(b) GDPR, provided that the communication serves the implementation of pre-contractual measures or the fulfillment of a contract.

A contract for the processing of orders has been concluded with STRATO GmbH in accordance with Article 28 of the GDPR, which regulates the processing of personal data in a data protection-compliant manner as part of the hosting service.

We recommend that you do not enter sensitive personal data when using the chatbot.

9. Applications

Handling applicant data

We offer you the opportunity to apply to us by e-mail.

When you send us an application, we process your personal data (e.g., contact details, application documents, and the information contained therein), insofar as this is necessary for the implementation of the application process.

The processing takes place in accordance with § 26 BDSG and Art. 6(1)(b) GDPR.

Unless an employment relationship is established, your application documents will be deleted no later than six months after the completion of the application process, unless there are statutory retention obligations to the contrary or you have expressly consented to a longer storage period.

Source: https://www.e-recht24.de