Transparency in the use of Artificial Intelligence (AI)
Modern technologies – used responsibly
At Hotel Hohenstaufen, personal hospitality, authentic communication and genuine impressions of our hotel are at the heart of what we do. That is why we largely refrain from using Artificial Intelligence (AI) when creating our content.
To be able to offer our guests up-to-date information, engaging content and a contemporary digital service, we use Artificial Intelligence (AI) as a supporting tool in selected areas.
One thing is particularly important to us: AI assists our work – the responsibility remains with humans.
Content published by us is checked and, where necessary, adjusted before being used on our digital channels.
What we use AI for
Artificial intelligence can assist our team with, among other things, the creation and optimisation of the following content:
Texts for our website
Social media posts and newsletters
Pictures, graphics and promotional materials
Translations
Information on offers and packages
Ideas for actions and campaigns
Processing of tourist information about Koblenz and the region
Optimisation and structuring of digital content
AI serves as a creative and technical tool for us.
What is always checked by humans here
Even though AI has assisted in the creation of content, we do not rely unverified on automatically generated results.
Our team examines in particular:
✓ Information about our hotel and our services
✓ Prices, offers and packages
✓ Opening hours and service information
✓ Information for our guests
✓ tourist recommendations and advice
✓ legally relevant content
✓ the linguistic and content quality
Our aim is to ensure that the information on our pages is accurate, comprehensible and helpful.
Our images and graphics
For the design of our website, social media channels and promotional materials, AI-assisted image editing or AI-generated image elements may also be used in part.
AI can help, for example, to design backgrounds, optimise image situations or create illustrative motifs for certain topics.
In doing so, we ensure that our guests are not given a false impression of the actual conditions, rooms, facilities or services of our hotel.
Images intended to depict specific areas or features of our house should reflect the actual conditions as realistically as possible.
Our texts
Artificial intelligence can also support our team with the linguistic drafting and optimisation of texts.
For example, it helps us to present information clearly, optimise phrasing or adapt content for different communication channels.
However, we remain responsible for the content of the published information.
Our quality pledge
Regardless of which technical aids we use, our continued focus remains on:
personal hospitality
reliable information
transparent communication
Quality and service
responsible use of new technologies
Artificial intelligence cannot and should not replace the personal care of our guests.
Our mission
We see Artificial Intelligence as a tool that can support people in their work.
She helps us to,
Making information easier to understand,
further developing our digital service,
making content current and engaging and
to make information more easily accessible to our guests.
However, hospitality remains personal to us.
For even in an increasingly digital world, it is the people who make a stay special.
Questions about using AI?
If you have any questions about how we use artificial intelligence at Hotel Hohenstaufen, please feel free to speak to us.
Hotel Hohenstaufen Koblenz
Emil-Schüller-Straße 41–43
56068 Koblenz
Telephone: 0261 30140
Email: info@hohenstaufen.de